As businesses grow and evolve, so do their technological needs. In the current era of digitization, companies are increasingly relying on Enterprise Asset Management (EAM) software to streamline their operations and optimize their assets. Among the most popular EAM solutions available in the market is IBM Maximo, which offers a range of functionalities for asset management, maintenance, and procurement.
However, implementing and maintaining IBM Maximo can be a complex and time-consuming task. That is why more and more companies are turning to managed services providers (MSPs) for assistance. An MSP provides proactive management of a customer’s IT infrastructure, typically remotely from a Network Operations Center (NOC), including support and maintenance for IBM Maximo.
A study by Deloitte found that organizations that outsource their IT services can reduce their IT costs by up to 40% while improving their IT operations and service quality. Additionally, outsourcing IT services can help organizations focus on their core business operations, reduce their overhead costs, and improve their overall business agility.
While many MSPs offer a variety of services, ITS specializes in providing dedicated teams of Maximo support individuals. In this blog post, we will explore the benefits of having an entire team of Maximo support individuals for IBM Maximo Managed Services.
One of the primary advantages of having a dedicated team of Maximo support individuals is cost-effectiveness. Instead of hiring and training a full-time in-house team to manage your Maximo environment, you can rely on an MSP to provide a team of certified experts with years of experience in IBM Maximo.
This approach saves you time and money in the long run, as you do not have to worry about hiring, training, and managing a team of IT professionals. You also do not have to bear the costs of ongoing training, certifications, and infrastructure upgrades.
2. Certified Experts
Another benefit of having a dedicated team of Maximo support individuals is that they are certified experts in IBM Maximo. They have extensive knowledge of the software and can quickly troubleshoot and resolve any issues that arise.
Certified experts understand the complexities of IBM Maximo and are well-equipped to handle any challenge that may arise during implementation or maintenance. They can also provide valuable insights and recommendations for optimizing your Maximo environment, reducing downtime, and improving performance.
3. Across All Timezones
A dedicated team of Maximo support individuals can provide around-the-clock support, regardless of your geographical location. This is especially useful for global companies that operate across multiple time zones.
Having a team of Maximo support individuals available ensures that any issues are promptly addressed, minimizing downtime and ensuring business continuity. This level of support is essential for critical systems, such as IBM Maximo, where even a small delay in resolving an issue can have significant consequences.
4. Full Range of Maximo Services
Lastly, a dedicated team of Maximo support individuals can provide a full range of Maximo services, from implementation and configuration to ongoing maintenance and support. They can also provide guidance and training to your staff to ensure that they are proficient in using IBM Maximo to its full potential.
This approach ensures that your Maximo environment is optimized for your business needs and that any issues are promptly addressed. You can also rely on a dedicated team of Maximo support individuals to keep your system up to date with the latest software updates and security patches.
In conclusion, having a dedicated team of Maximo support individuals for IBM Maximo Managed Services provides numerous benefits, including cost-effectiveness, certified experts, around-the-clock support, and a full range of Maximo services. This approach allows you to focus on your core business operations while relying on experienced professionals to manage your Maximo environment.