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- About ITS
IT assets have unique requirements that call for a dedicated IT asset and service management tool. This is where IBM Control Desk comes in.
Control Desk is an optimized, automated IT Infrastructure Library (ITIL)-compliant service management tool that helps reduce costs and avoid service disruptions.
Control Desk is accessible through your choice of mobile devices. It also integrates with social media platforms and your development tools.
IT has flexible deployment options that include on-premise or cloud software as a service (SaaS). It can be deployed as a VM image to give you the flexibility to easily change the delivery model as your business evolves.