At ITS, we have over 15 years of experience specializing in enterprise asset management (EAM) solutions. We are an accredited IBM Business Partner and Reseller, leveraging a number of IBM Maximo and Tivoli brand products in our solutions.
Our engineering team is certified in all of the solutions that we provide. Because we specialize on a limited number of solutions, ITS is uniquely able to provide industry-leading support to our customers.
Maximo 911 Service
Our Maximo 911 Service is unique in the industry. We developed the service because we saw a need for immediate critical support. Our experts are available to support you when you need it. Through a remote session, our engineers can resolve nearly all software-based issues quickly.
If ITS is not able to identify the problem or resolve the issue, your support session is FREE!
To get the most out of your Maximo implementation, our experts provide training for your entire team. For instance, we can help teach your administrators about the technical aspects of running and maintaining your environment. We provide system, administration, and BIRT reporting training in addition to many others. Because we focus on the business uses of EAM, we can help all of your users be as productive as possible.
Federal agencies are held to stricter guidelines when it comes to software decisions and implementation. Our Maximo professionals have obtained Certified Information System Security Professional (CISSP) and Certification and Accreditation Professional (CAP) status from ISC2.org. Our security professionals have conducted hundreds of certifications on small and large enterprise infrastructure and systems.
These certifications coupled with our robust processes and procedures ensure that your Maximo concerns with C&A are addressed.